Terms of Service

Welcome to Auki’s. By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully before making a purchase.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

Products & Services

Our skincare products are sourced from trusted suppliers and curated for mature and luxury skincare needs. We make every effort to display accurate descriptions, pricing, and availability, but cannot guarantee that all information will be free from errors.

Pricing & Payment

Prices are subject to change without notice. Payments must be completed at checkout. By submitting payment, you confirm that you are authorized to use the selected payment method.

Shipping & Delivery

Shipping times are estimates only. While we make every effort to ensure timely delivery, we are not responsible for delays caused by carriers, customs, or other factors beyond our control. For details, please refer to our Shipping & Returns Policy.

Returns & Refunds

We accept returns according to our return policy. Items must meet eligibility requirements. Please review our full Returns Policy for details.

Intellectual Property

All content, including images, text, graphics, logos, and designs, are the property of Auki’s or our suppliers and are protected under applicable intellectual property laws. Unauthorized use is prohibited.

Limitation of Liability

Auki’s is not liable for any damages resulting from the use or misuse of our products. To the fullest extent permitted by law, we disclaim all warranties and conditions related to our services and products.

Medical Disclaimer

The information provided on Auki’s is for general skincare and wellness purposes only and is not intended as medical advice. Our products are not designed to diagnose, treat, cure, or prevent any medical conditions. Always consult with a qualified healthcare professional before introducing new skincare products, especially if you have underlying health concerns, sensitive skin, or are under medical treatment. By using our site and products, you acknowledge and agree to this disclaimer.

Changes to Terms

We reserve the right to update, change, or replace any part of these Terms of Service. Continued use of our website following such changes constitutes acceptance of those updates.

Contact Us

If you have questions about these Terms of Service, contact us at support@aukis.com.au.